Help
Quick answers for drivers.
How do I pay?
Scan the QR code on the lot sign. Enter your plate, pick how long you are staying, then pay with Apple Pay, Google Pay or a card. No app to download.
How do I add time?
Open the link in your receipt or reminder, then tap Extend Time. We send the reminder 15 minutes before your time ends.
I typed the wrong plate
Within 5 minutes of paying, fix the plate or lot from your parking page at no cost. After that, contact the lot owner for a refund and pay again with the right plate.
Do I need an account?
No. Pay as a guest with just your plate. You can tap Remember my plate to fill it in next time on this phone.
Where is my receipt?
It shows on screen right after you pay. We also send you a link to it.
What is the fee?
The lot owner may add a convenience fee to card and wallet payments. The total you see before you pay includes it, and your receipt shows it as its own line.
My car was towed
Call the towing company named on the sign at the lot entrance. If your parking page shows a towed notice, it lists their phone number.
Can I get a refund?
Contact the lot owner. Their email is on your receipt. Only their staff can issue a refund.
How do I stop texts?
Reply STOP to any text from us. We only text receipts and reminders. Never ads.
Still Need Help?
Email the lot owner with your plate and the lot code from the sign. Their email is on your receipt. We do not take phone calls.